Shipping policy
At Nutmeg Home, we want to make sure your homewares arrive safely and in a timely manner. Please read the details of our shipping policy below.
Standard Shipping
For most orders, we offer flat-rate shipping:
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Orders under $200: $14.95
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Orders $200 and over: $39.95
Shipping charges are calculated at checkout based on these rates. Once your order is processed, you will receive a confirmation email with tracking information so you can follow your order’s progress.
Furniture, Bulky & Fragile Items
Some items require special handling due to their size, weight, or fragility. These items include furniture, large or bulky homewares, and delicate products.
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Shipping for these items is not included in standard rates.
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Once your order is placed, a member of our team will contact you directly with a freight quote or to arrange delivery.
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This ensures that large or fragile items are shipped safely and efficiently.
Processing Times
Orders are usually processed within 10 business days. Please note that shipping times may vary for bulky or custom items.
Delivery & Tracking
Once your order has been shipped, you will receive an email with a tracking number. Standard shipping times may vary depending on your location and the carrier used.
Questions or Special Requests
If you have any questions about shipping, delivery, or arranging freight for bulky items, please contact us at info@nutmeghome.com.au. Our team is happy to assist and ensure your order arrives safely.
